It's been nearly a week since a water main broke on Laxdal Road in Charleswood, affecting residents between Ridgewood and Beiko avenues.
City crews are still working to repair the damage that resulted from Sunday’s break.
Andrew Fast, who lives on Laxdal Road, said his front yard is now a glacier, and once his ditch overflowed, there was nowhere else for the water to go except towards his house.
"I did get some seepage in the basement and the garage, but nothing I can’t handle," he said. "There was water up to everyone’s front steps. It was about five feet deep in some places."
Fast said the first ones on the scene were fire crews who set up pumps to expel the water. Hours later, city crews showed up. It wasn’t until Thursday that residents received an explanation as to what was happening.
"The city never did give us an update until four days later. We’ve had water-main breaks down the street for the last couple of years, but maybe this one was the worst," Fast said. "We were slightly disappointed that nobody let us know what was going on, but as soon as I emailed our councillor (Paula Havixbeck), she got right back to me."
Crews are still working to fix the broken water mains. A city spokesman said it’s common to see additional leaks on an adjacent section of the broken water main due to a disruption of flow in the system. In other words, no water is coming through for residents until everything is fixed.