Winnipeg Free Press - ONLINE EDITION

Don't get scammed by fake computer technicians

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Winnipeg police are once again warning people to beware of computer scammers.

Police say they have been fielding numerous calls from the public regarding a scam in which a call is received from a person claiming to be from Microsoft or another legitimate company.

The caller convinces the potential victim that their computer is infected with a virus or is sending out error messages, and offers to run a remote scan of the device (plan installation of anti-virus software) for a one-time fee or subscription. Once granted access to the computer remotely, the caller can gain access to key personal information on the computer, including usernames and passwords.

Police advise the public to never give out your personal, credit card or online account details over the phone unless you have made the call to a trusted source, and to ensure your computer is protected with anti-virus and anti-spyware software. If you receive an unsolicited call about your computer, hang up the phone and do not give a stranger remote access to your computer.

Contact your bank or financial institution immediately if you think you may have given your account details to a scammer, and take the computer to a local computer service provider and have it examined professionally.

If you believe you have been contacted by a suspected scammer, please notify the Canadian Anti-Fraud Centre at 1-888-495-8501.

 

 

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