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Human rights museum accepting email requests for free tickets after web crash

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The Canadian Museum for Human Rights


The Canadian Museum for Human Rights Photo Store

UPDATE: The Canadian Museum for Human Rights is changing how tickets can be obtained

Because of a web crash, people can now email the address below to obtain tickets. Please include your name and phone number, the day you'd like to tour and how many tickets you want, to a maximum of four.

You may email or

If requests exceed the 9,000 tickets available, the museum will distribute tickets by way of a lottery.

The demand for tickets to a free preview of the Canadian Museum for Human Rights proved to be too much for the museum's website to handle.

"Due to overwhelming demand for free preview tickets, we are having website issues. We are working as fast as we can to correct the problem," the museum said in a statement after the site froze or issued error messages for people trying to get tickets.

Tickets for a free preview tour of the museum were supposed to be available at 10 a.m. today, at

There are 9,000 free advance tickets available. Lucky ticket holders will get a sneak peek inside the 24,000-square-metre, $351-million museum on Sept. 20 and 21 before paid public admissions begin Sept. 27.

People with tickets will get free, one-hour guided tours through four of the museum's 11 galleries. Tickets will be issued with specific tour times. Up to four tickets can be reserved at a time. People can request English or French tours.

Officials said a limited number of tickets will be available through Winnipeg Public Libraries for those without access to a computer.

The tours will run Sept. 20 from 9 a.m. to 5 p.m. and Sept. 21 9 a.m. to 4 p.m. Ticketholders are expected to print their tickets in advance and present them 30 minutes prior to their tour time at the check-in tent outside the museum on Israel Asper Way.

In other news, the CMHR announced today the museum has assembled and trained a diverse base of approximately 350 volunteers to "help provide inspiring encounters with human rights."

The museum put out a call for volunteers in the spring.


Updated on Wednesday, September 3, 2014 at 10:30 AM CDT: updates story with website problem

12:35 PM: Updates with email addresses

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