Winnipeg Free Press - ONLINE EDITION

Plastic $20 bills cause vending machine woes

  • Print

They may be made of plastic but, at many vending machines, the new $20 bills might bounce like they’re made of rubber.

Businesses that own the vending machines that dispense change or goods, as well as the ones at self-checkout kiosks, say many of them won’t accept the new bill until they have been reprogrammed or replaced.

"At times it seems this is an ongoing project — if it’s not a bill it’s a coin," Jim Jackson of Quality Vending and Coffee in Winnipeg, said on Monday.

"We started reprogramming our bill acceptors when the new $20 bill came out, but then the (federal government) released a change to the bill with the Queen’s chin in a different position. Now we are out reprogramming what we had already done and reprogramming the other ones.

"A lot of people have been affected by the changes... it’s an inconvenience for the consumer."

The government put out the new polymer bills in November because they last longer than the former paper-cotton ones and more anti-counterfeiting things could be incorporated into them.

So far more than 145 million new $20 bills have been put into circulation and the Bank of Canada is planning to similarly replace the $5 and $10 bills later this year.

Sabbir Kabir, a spokesman for the Canadian National Vending Alliance, said the federal government announced midway last month it was slightly modifying the bills, forcing some vending machine companies to begin reprogramming the machines a second time.

"It’s expensive to do it," Kabir said.

"It involves time, mileage, and a programmer."

John Graham, a Canada Safeway spokesman, said the company is in the process of reprogramming its self-checkout machines to accept the new $20 bill.

"Upgrading is scheduled to begin this week and will be completed across Canada by the end of the month," Graham said.

Jackson said with the newer machines all that’s needed is to reprogram the software, but older machines either have to have parts replaced or the machines need to be completely replaced.

"And with the new $5 and $10 bills, we’ll have to do it all over again later this year," he said.

kevin.rollason@freepress.mb.ca

Fact Check

Fact Check

Have you found an error, or know of something we’ve missed in one of our stories?
Please use the form below and let us know.

* Required
  • Please post the headline of the story or the title of the video with the error.

  • Please post exactly what was wrong with the story.

  • Please indicate your source for the correct information.

  • Yes

    No

  • This will only be used to contact you if we have a question about your submission, it will not be used to identify you or be published.

  • Cancel

Having problems with the form?

Contact Us Directly
  • Print

You can comment on most stories on winnipegfreepress.com. You can also agree or disagree with other comments. All you need to do is be a Winnipeg Free Press print or e-edition subscriber to join the conversation and give your feedback.

You can comment on most stories on winnipegfreepress.com. You can also agree or disagree with other comments. All you need to do is be a Winnipeg Free Press print or e-edition subscriber to join the conversation and give your feedback.

Have Your Say

New to commenting? Check out our Frequently Asked Questions.

Have Your Say

Comments are open to Winnipeg Free Press print or e-edition subscribers only. why?

Have Your Say

Comments are open to Winnipeg Free Press Subscribers only. why?

The Winnipeg Free Press does not necessarily endorse any of the views posted. By submitting your comment, you agree to our Terms and Conditions. These terms were revised effective April 16, 2010.

letters

Make text: Larger | Smaller

LATEST VIDEO

Rumor's 30th Anniversary with Mike Wilmot, Darryl Lenox, Dave Hemstad & Derek Edwards

View more like this

Photo Store Gallery

  • Geese fight as a male defends his nesting site at the duck pond at St Vital Park Thursday morning- See Bryksa’s Goose a Day Photo- Day 08- May 10, 2012   (JOE BRYKSA / WINNIPEG FREE PRESS)
  • June 24, 2012 - 120624  -  Amusement riders on the last day of The Ex Sunday June 24, 2012.    John Woods / Winnipeg Free Press

View More Gallery Photos

Poll

Are you concerned about the death of a seal at the Assiniboine Park Zoo?

View Results

View Related Story

Ads by Google