Winnipeg Free Press - PRINT EDITION

Canadian auto plant takes top honours

DETROIT -- Toyota Motor Manufacturing Canada's plant in Cambridge, Ont., has won the gold medal for North American auto factories from industry experts J.D. Power and Associates.

Another of its plants, in Woodstock, Ont., captured the bronze medal in the research firm's 2012 Initial Quality Study, which surveys car owners about how reliable their new vehicles are.

The firm also found that Lexus makes the best-quality cars in the U.S., and automakers overall are much better at eliminating problems that land vehicles in the repair shop.

Toyota's luxury brand had the fewest problems per 100 vehicles in a survey of 2012 models by research firm J.D. Power and Associates. The brand was followed by two other luxury carmakers, Jaguar and Porsche, which tied for second place. Cadillac and Honda rounded out the top five.

Cars and trucks sold in the U.S. had the highest quality since J.D. Power started doing the study in 1987. Still, quality was hurt by widespread glitches in technology said David Sargent, the firm's automotive vice-president.

In the J.D. Power survey, the entire industry cut the number of problems per 100 vehicles by five to a score of 102.

-- The Canadian Press

Republished from the Winnipeg Free Press print edition June 21, 2012 B7

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