Winnipeg Free Press - PRINT EDITION
Farmer e-business project wins award
All CWB activity can now be done online
The Farmer Procurement & Payment Services Project beat out five other public-sector entrants for top honours at the Project Management Institute's (PMI) annual awards luncheon held Tuesday at the Winnipeg Convention Centre.
A joint undertaking of the CWB and Online Business Systems, the recently completed, two-year effort enables farmers to conduct all of their CWB business online, rather than by mail, telephone, or through visits to their local grain elevator.
"For 70 years, farmers had been following the same type of paper-laden process," Dale Martin, the board's vice-president of supply chain transformation, said in an interview. "Now that has been replaced with a new e-business process."
Martin said the beauty of the new system is that farmers can log on at any time from their own home and do everything from apply for a grain permit to checking on the status of their accounts. They can also obtain all of the latest information about board programs and services.
Martin said the e-business system is more convenient for farmers and also speeds up their business dealings with the board.
"And that helps us because if the farmer can make his business decisions quicker... it helps us to move grain more efficiently," Martin said.
He said most of the CWB's more than 50,000 farm customers are already using the new system, and the feedback has been positive.
Project manager Jon Labun of Online Business Solutions said one of the reasons usage is so high is because project officials consulted farmer focus groups when designing the system.
"There was a lot of effort put into understanding what farmers needed and how to integrate this into how they do business," Labun said.
The runner-up prize in this year's competition went to the Manitoba Client Registry Implementation Project.
A joint undertaking by Manitoba eHealth and Manitoba Health and Healthy Living, the client registry involved the development of a single, provincewide, patient-health-information system for all of the regional health authorities and CancerCare Manitoba.
PMI's Manitoba chapter launched its Project of the Year competition five years ago to honour made-in-Manitoba projects that have achieved superior performance and used progressive management practices.
murray.mcneill@freepress.mb.ca
Republished from the Winnipeg Free Press print edition February 11, 2009 B6
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