Winnipeg Free Press - PRINT EDITION

Furniture stores' pay-later promos 'deceptive,' bureau says

  • Print

OTTAWA -- The Competition Bureau has accused Leon's Furniture Ltd. and The Brick Ltd. of "deceptive marketing practices."

The regulator alleged Tuesday the retailers' "Buy Now, Pay Later" promotions often resulted in customers paying more than advertised and should cease immediately.

The bureau said customers who chose the deferred-payment option often ended up paying more than those who paid for their purchases upfront as a result of the additional fees, which were "buried" by the retailers in the "fine print."

The additional costs ranged from processing or administrative fees to delivery fees and taxes. The allegations have not been proven in court.

In a motion filed in Ontario Superior Court, the Competition Bureau also wants Leon's and The Brick to refund all customers who paid any additional up-front fees or administrative penalties.

"Canadian consumers must receive clear and accurate information about what must be paid at the time of purchase and what the actual cost of a particular item is if they use a deferred-payment option," Competition Commissioner John Pecman said in a statement.

"Retailers cannot hide details of additional fees in lengthy disclaimers."

The retailer of furniture, appliances and electronics said it stands by its promotion programs.

"The deferred-payment plans offered by Leon's and The Brick benefit consumers," Leon's said in a statement Tuesday. "Leon's and The Brick deny the commissioner's allegations and will vigorously defend their position in the court."

Last March, Leon's acquired rival The Brick.

Leon's has 76 stores, with locations in every province except British Columbia, and The Brick has 230 stores operating under the banners The Brick, United Furniture Warehouse, The Brick Mattress Store and Urban Brick banners.

 

-- The Canadian Press

Republished from the Winnipeg Free Press print edition July 10, 2013 B6

Fact Check

Fact Check

Have you found an error, or know of something we’ve missed in one of our stories?
Please use the form below and let us know.

* Required
  • Please post the headline of the story or the title of the video with the error.

  • Please post exactly what was wrong with the story.

  • Please indicate your source for the correct information.

  • Yes

    No

  • This will only be used to contact you if we have a question about your submission, it will not be used to identify you or be published.

  • Cancel

Having problems with the form?

Contact Us Directly
  • Print

You can comment on most stories on winnipegfreepress.com. You can also agree or disagree with other comments. All you need to do is be a Winnipeg Free Press print or e-edition subscriber to join the conversation and give your feedback.

You can comment on most stories on winnipegfreepress.com. You can also agree or disagree with other comments. All you need to do is be a Winnipeg Free Press print or e-edition subscriber to join the conversation and give your feedback.

Have Your Say

New to commenting? Check out our Frequently Asked Questions.

Have Your Say

Comments are open to Winnipeg Free Press print or e-edition subscribers only. why?

Have Your Say

Comments are open to Winnipeg Free Press Subscribers only. why?

The Winnipeg Free Press does not necessarily endorse any of the views posted. By submitting your comment, you agree to our Terms and Conditions. These terms were revised effective April 16, 2010.

letters

Make text: Larger | Smaller

LATEST VIDEO

Your top TV picks for this week - December 8-12

View more like this

Photo Store Gallery

  • A young goose gobbles up grass at Fort Whyte Alive Monday morning- Young goslings are starting to show the markings of a adult geese-See Bryksa 30 day goose challenge- Day 20– June 11, 2012   (JOE BRYKSA / WINNIPEG FREE PRESS)
  • Ruth Bonneville Winnipeg Free Press January 18, 2011 Local Standup -

View More Gallery Photos

Poll

What's your take on the Jets so far this season?

View Results

View Related Story

Ads by Google