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This article was published 6/1/2015 (871 days ago), so information in it may no longer be current.
THE president of a Winnipeg company that is the defendant in a $10-million civil suit brought by a customer from Africa said the matter was not even on the company's radar.
Cypher Environmental makes environmentally friendly dust-control, soil-stabilization and water-treatment products that are sold around the world. The company has sales representatives in 30 countries and satisfied customers around the world.
Its president, Todd Burns, just returned from a sales trip to Nigeria and Angola.
But a customer in Burkina Faso recently filed a statement of claim against Cypher claiming its Dust Stop, a dust-suppression product, did not work as advertised.
In its claim, the company from Burkina Faso, called Enterprise de Construction de L'Habitat, claims it purchased Cypher's Dust Stop product and it proved ineffective, although an early test was satisfactory.
The purchases were made in 2007 and 2008.
Burns said he had not yet seen the statement of claim, but said some of the shipment in question was subsequently sold to a customer in nearby Guinea to a satisfied customer there.
"I have not seen the claim so I can't say much, but I think it is frivolous," Burns said. "But we just completed a project in Quito, Ecuador and got a stamp of approval from the municipal administrators there."
Cypher has been making environmentally friendly, organic, biodegradable and non-toxic products for more than 15 years.
In February, Burns was one of only 20 Canadian business leaders who participated in the North American Leaders' Summit in Toluca, Mexico.
It recently closed an order for 45,000 litres or 21/2 container loads of the liquid Dust Stop product to the Canadian owners of a mine in Chile.
Burns said after a recent, successful demonstration in China, the company just received an order to treat a 20-kilometre stretch of heavy-haul highway in China.
The U.S. Geological Survey's Columbia Environmental Research Center, in Columbia, Mo., conducted a study earlier this year near the Hagerman National Wildlife Refuge in Texas to address the problem of "fugitive dust," which "compromises safety, degrades roads and damages the environment."
It tested Cypher's Dust Stop and products from two other manufacturers. Dust Stop was rated first and second in two different locations.
The USGS said all three products "improved the road surface and generally suppressed dust on Wildlife Drive, relative to the untreated section, and no adverse environmental effects of application were observed for vegetation or aquatic organisms in the field."
Cypher Environmental also manufactures a soil-stabilization product called EarthZyme and an organic waste remediation product called UltraZyme.