The Canadian Press - ONLINE EDITION

Settlement reached in Scotiabank overtime case involving retail branch workers

  • Print

TORONTO - Scotiabank (TSX:BNS) has agreed to settle a class-action lawsuit seeking unpaid overtime with some of its retail branch bank employees.

Details of the settlement weren't made public by the bank and are subject to court approval, but a spokeswoman for Scotiabank said Thursday the settlement was "not financially material" to the bank.

A hearing is scheduled for Aug. 12 in Toronto to approve the settlement.

Cindy Fulawka, a personal banking representative at Scotiabank, filed the lawsuit against the bank in December 2007 seeking to represent some 5,000 Scotiabank personal or senior bankers, financial advisers and small business account managers.

In her lawsuit, Fulawka alleges that the bank breached the minimum standards of overtime compensation provided for by the Canada Labour Code, as well as employment contracts. She also argues that Scotiabank was unjustly enriched by keeping money for itself that should have been paid as wages to Fulawka and other employees.

Scotiabank created "a working environment and circumstances in which the class members are required to work overtime hours in order to carry out the duties assigned to them, actively dissuaded from claiming or obtaining compensation for their unpaid overtime, failing to maintain accurate records of all actual hours worked by the class members and imposing on the class members an overtime policy that purports to create an unlawful barrier to payment of over time," the lawsuit says.

In addition to lost wages, the suit also asked the bank to change its policies and practices relating to overtime compensation.

Scotiabank said Thursday that if the settlement is approved, the bank will invite all eligible class action members to make claims for any overtime that was worked, but not previously compensated, during the claim period identified in the suit.

"Scotiabank is participating in the settlement proposal to reinforce its long standing commitment to pay employees for their overtime work or provide time in lieu," the company said in a release.

"The bank is confident that its employee policies, including on overtime, have been applied fairly and consistently."

Fulawka began working at a Saskatchewan branch in 1986, eventually moving to London, Ont., to work as a senior retail administration clerk, eventually moving back to Saskatchewan after several promotions. She has been on disability leave since 2005.

According to her claim, she worked on average between five and 15 hours per week of additional work to meet work and sales requirements, but wasn't paid beyond her agreed maximum standard hours, and was discouraged from claiming overtime in what was a "uniform, consistent and system practice" at the bank.

In March 2013, the Supreme Court of Canada cleared the way for the class-action lawsuit against Scotiabank and another against the CIBC that alleged thousands of workers were denied overtime pay even though they were assigned more work than could be completed within their standard hours.

In the CIBC case, teller Dara Fresco filed a lawsuit in June on behalf of more than 31,000 tellers and other front-line customer service employees working at more than 1,000 CIBC branches across Canada. That suit also covers assistant branch managers, financial service representatives, financial service associates and branch ambassadors at CIBC.

CIBC said Thursday that it plans to defend its position vigorously in court.

"The overtime policy at CIBC is clear, easily accessible to employees and exceeds legislative requirements in Canada. Under our policy, where overtime is requested or required of eligible employees, it is paid."

"CIBC also has a clear process by which to resolve employees' concerns about overtime that includes escalation to senior management as well as a separate external process through the government," the bank said in an emailed statement.

Last August, an Ontario court certified a class action against BMO Nesbitt Burns Inc. involving unpaid overtime. Lawyers have said that class action covers more than 1,500 current and former investment advisers, associate investment advisers and investment adviser trainees employed by Nesbitt Burns since 2002.

Fact Check

Fact Check

Have you found an error, or know of something we’ve missed in one of our stories?
Please use the form below and let us know.

* Required
  • Please post the headline of the story or the title of the video with the error.

  • Please post exactly what was wrong with the story.

  • Please indicate your source for the correct information.

  • Yes


  • This will only be used to contact you if we have a question about your submission, it will not be used to identify you or be published.

  • Cancel

Having problems with the form?

Contact Us Directly
  • Print

You can comment on most stories on You can also agree or disagree with other comments. All you need to do is be a Winnipeg Free Press print or e-edition subscriber to join the conversation and give your feedback.

You can comment on most stories on You can also agree or disagree with other comments. All you need to do is be a Winnipeg Free Press print or e-edition subscriber to join the conversation and give your feedback.

Have Your Say

New to commenting? Check out our Frequently Asked Questions.

Have Your Say

Comments are open to Winnipeg Free Press print or e-edition subscribers only. why?

Have Your Say

Comments are open to Winnipeg Free Press Subscribers only. why?

The Winnipeg Free Press does not necessarily endorse any of the views posted. By submitting your comment, you agree to our Terms and Conditions. These terms were revised effective April 16, 2010.


Make text: Larger | Smaller


Inside peek at Real Pirates, new Manitoba Museum exhibit

View more like this

Photo Store Gallery

  • A monarch butterfly looks for nectar in Mexican sunflowers at Winnipeg's Assiniboine Park Monday afternoon-Monarch butterflys start their annual migration usually in late August with the first sign of frost- Standup photo– August 22, 2011   (JOE BRYKSA / WINNIPEG FREE PRESS)
  • Geese take cover in long grass in the Tuxedo Business Park near Route 90 Wednesday- Day 28– June 27, 2012   (JOE BRYKSA / WINNIPEG FREE PRESS)

View More Gallery Photos


Are you still on the Bombers' and Jets' bandwagons?

View Results

View Related Story

Ads by Google