Winnipeg Free Press - PRINT EDITION

Directing web traffic OK: survey

OTTAWA -- Most Canadians support the idea of Internet traffic management as long as all users are treated fairly, a poll suggests.

The Harris-Decima poll found only about one in five of those surveyed had heard of Internet traffic management, a contentious issue now before the federal regulator.

Internet service providers employ the practice, which slows down service to some users, to manage and prioritize online traffic during busy times.

Telecom companies are appearing before the CRTC this week over the issue. Critics are pressing for "net neutrality" so that the big service providers are prevented from treating some customers differently.

Sixty per cent of respondents said they found the practice reasonable as long as customers are treated fairly, while 22 per cent said Internet management is unreasonable regardless.

The survey of 1,000 Canadians was conducted July 9-12 and is considered accurate to within plus or minus 3.1 percentage points, 19 times in 20.

-- The Canadian Press

Republished from the Winnipeg Free Press print edition July 15, 2009 A7

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