CUSTOMER SERVICE
Full access to Winnipeg Free Press LIVE is available to seven-day and Monday-to-Friday subscribers of the Free Press, and to online-only subscribers. If you wish to subscribe, CLICK HERE.
Subscribers must register once, matching your last name and address in lower case, and entering your e-mail address as a user name and a password at least six character in length, before the site can be accessed.
Please remember that your login name and password are case sensitive, so type them EXACTLY as registered. You can change your password at any time through user services. To change your user name by contacting Subscriber Service by email at fpcirc@freepress.mb.ca or phone 1 800 542 8900 (or 697 7001 in Winnipeg). Your user name should always be an email address.
REGISTER FOR THIS SITE:
If you are a home delivery subscriber to the Winnipeg Free press but have not yet registered to use this site click here
CHANGE E-MAIL ADDRESS:
Please call 1-800-542-8900 in North America or 697-7001 in Winnipeg
CHANGE YOUR PASSWORD/ FORGOTTEN PASSWORDS:
If you are a registered user but have forgotten your password, click here
If you are a registered user and you would like to change your password, click here
Please remember that your login name and password are case sensitive, so type them EXACTLY as registered. You can change your password at any time through user services. To change your user name by contacting Subscriber Service by email at fpcirc@freepress.mb.ca or phone 1 800 542 8900 (or 697 7001 in Winnipeg). Your user name should always be an email address.
CREDIT CARD EXPIRY DATE:
If you have received a call or letter in the mail stating that we require our files need to be updated with the new expiration date on your credit card, please call:
697-7001 in Winnipeg
1-800-542-8900 in North America
MISSING/DAMAGED PAPER?
Didn’t receive your newspaper? Call us at 697-7001 in Winnipeg to have one brought to you.
Monday-Sunday redelivery 6AM – 11AM.
Outside Winnipeg, or past 11AM please call for credit: 1-800-542-8900.
SUBSCRIBE:
If you would like to become a seven-day subscriber and receive access to winnipegfreepress.com click here.
TEMPORARY HOLD (Vacation Stop): Going on vacation?
When you go on vacation and your account is temporarily stopped, you will have online access so long as there is a restart date on the account. If you are unsure of the restart date, please provide us with a date in the future; this date can be changed with one days notice. You need to provide a restart date to maintain your online access to the paper while on vacation.
When have your newspaper delivery temporarily stopped, help support literacy in Manitoba by checking the Vacation Donation option. Or if you prefer, let us provide you with a Vacation Package! We can hold your newspapers for you while you are gone and then deliver all copies to your home once you return.
REGISTERING YOUR PRESSCARD
If you are a home delivery subscriber to the Winnipeg Free press but have not yet registered to use this site click here. Enter your last name and address in lower case. Enter your full email address and a password that is at least 6 digits long. Then click on the PressCard logo and enter your full PressCard number.
If you are already registered to the site, click on the PressCard logo (or here) and enter your full PressCard number.
QUESTIONS/CONCERNS:
If you have any questions or concerns about your subscription or your access to this site, or if you are experiencing technical issues in viewing winnipegfreepress.com, contact our Circulation Department at (204) 697-7001 or e-mail to fpcirc@freepress.mb.ca.
