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More than 2,500 properties affected by frozen water lines this winter

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The number of properties reporting frozen water lines climbed past the 2,500 mark – even as the number on the waiting list for thawing services continues to decline.

City hall said there have been 2,515 properties reporting frozen water lines since November, an increase of 16 since Tuesday.

The city restored full water services to another 52 properties this week, bringing the total to 1,396.

However, that still leaves 1,119 properties with frozen water lines waiting for thawing services, a decrease of 36 since Tuesday.

City crews were able to provide temporary water services to an additional 13 properties this week.

The number or properties without full or temporary water services has been reduced to 312.

"Our current focus for thawing pipes is on these customers who do not have water," the city stated in a release issued Friday. "All properties with a hose line will be thawed once service is restored to properties where hose lines aren’t possible."

Check water meters to see if service restored

The city is also asking residents with a temporary hose connection to check their water meters to see if their water lines have thawed naturally.

The water meters have a sweep hand, like the hand of a clock, or a red dial — if either are moving, it’s an indication the water lines have thawed.

To verify if the lines have thawed, property owners are asked to turn off the outside tap and open a cold water tap inside the property. If residents do not have running water, they should turn the outside tap back on.

If the water is flowing, property owners should turn off the tap at their neighbour’s property and contact 311.

Both property owners should contact the city’s utility billing centre and provide a current meter reading.

To prevent the lines from refreezing, the affected property owner is advised to leave a cold water tap running 24/7.

 

aldo.santin@freepress.mb.ca

History

Updated on Friday, April 25, 2014 at 1:47 PM CDT: adds more comprehensive chart, removes old chart

4:28 PM: Adds more information from city.

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