Seven Oaks General Hospital will provide the help an elderly patient needs after sending her home alone without home care.
By Friday, Elvira Umbach can expect the hospital to send someone three times a day to ensure she takes her prescriptions and to provide light housekeeping.
"I am feeling so relieved. It’s a load off; now I can function," Umbach’s daughter Esther Kafka said from Windsor, Ontario.
Kafka filed a formal complaint with Seven Oaks after they sent her mother home Feb. 12, without an aide to help her or home care.
The 78-year-old woman had been admitted Jan. 24 after suffering a heart attack.
Umbach couldn’t look after herself because she’s often confused and May have a form of dementia that’s never been diagnosed, her daughter said.
Kafka’s father, Heinz Umbach, 86, is himself in hospital at the Victoria General, recovering from a near-fatal collapse in January.