Winnipeg Free Press - PRINT EDITION

Friendly credit union to open first city branch

  • Print

The credit union with a lovable St. Bernard as its official greeter is coming to Winnipeg, promising animal lovers that they'll be right at home.

Selkirk-based Sunova Credit Union plans to open its first Winnipeg branch this year.

Sunova CEO Edward Bergen said the Riverbend branch will be the first of many in Winnipeg.

"We plan to build one branch every year (in Winnipeg) for the next 10 years," Bergen said. "Ninety per cent of the province's population is in Winnipeg. For your long-term future, you have to be where the people are."

Sunova raised eyebrows in the financial community when staff at its Selkirk branch adopted a St. Bernard pup, Takoda, in 2006 and made her the branch's official greeter.

Bergen said having a friendly dog as an official greeter is part of the welcoming environment Sunova cultivates.

"When people walk into a bank they usually see busy people who don't want to talk to customers," Bergen said. "Customers are really taken aback when they see a relaxed atmosphere in a branch.

"We have many people who come in regularly (to the Selkirk branch) just to see the dog."

Bergen said the credit union is considering placing dogs as greeters at some of the new branches it opens in Winnipeg.

Sunova is furthering its the customer-friendly environment by implenenting pod-style banking: Customers will no longer line up in front of a counter and wait for service.

"When customers walk through the door, they'll be greeted by an associate who will take them to their pod and help them with their banking," Bergen said.

Sunova's temporary branch in Oakbank is its first with the pods, and Bergen said they've been well-received there.

The Winnipeg branch will be built with the pods, Bergen said, adding that the other branches will be renovated to accommodate them.

The Riverbend branch will be built on a four-acre site on the west side of Main Street, just south of Red River Boulevard.

aldo.santin@freepress.mb.ca

 

Coming to town

Sunova Credit Union, formerly known as South Interlake Credit Union.

What's new: Building its first branch in Winnipeg, on Main Street in Riverbend.

Sunova is known for: Takoda, a four-year-old St. Bernard that has been the official greeter at its Selkirk branch since 2006.

 

By the numbers:

 

10: branches, in Selkirk, Oakbank, Stonewall, Teulon, Beausejour, Inwood, Pine Falls, Lac du Bonnet, Whitemouth and Pinawa.

 

23,000: members.

 

$600 million: assets.

Republished from the Winnipeg Free Press print edition February 8, 2010 B3

Fact Check

Fact Check

Have you found an error, or know of something we’ve missed in one of our stories?
Please use the form below and let us know.

* Required
  • Please post the headline of the story or the title of the video with the error.

  • Please post exactly what was wrong with the story.

  • Please indicate your source for the correct information.

  • Yes

    No

  • This will only be used to contact you if we have a question about your submission, it will not be used to identify you or be published.

  • Cancel

Having problems with the form?

Contact Us Directly
  • Print

You can comment on most stories on winnipegfreepress.com. You can also agree or disagree with other comments. All you need to do is be a Winnipeg Free Press print or e-edition subscriber to join the conversation and give your feedback.

You can comment on most stories on winnipegfreepress.com. You can also agree or disagree with other comments. All you need to do is be a Winnipeg Free Press print or e-edition subscriber to join the conversation and give your feedback.

Have Your Say

New to commenting? Check out our Frequently Asked Questions.

Have Your Say

Comments are open to Winnipeg Free Press print or e-edition subscribers only. why?

Have Your Say

Comments are open to Winnipeg Free Press Subscribers only. why?

The Winnipeg Free Press does not necessarily endorse any of the views posted. By submitting your comment, you agree to our Terms and Conditions. These terms were revised effective April 16, 2010.

letters

Make text: Larger | Smaller

LATEST VIDEO

Paul Maurice addresses media at end of 13/14 season

View more like this

Photo Store Gallery

  • MIKE APORIUS/WINNIPEG FREE PRESS STANDUP - pretty sunflower in field off HWY 206 near Bird's Hill Park Thursday August 09/2007
  • PHIL.HOSSACK@FREEPRESS.MB.CA 090728 / WINNIPEG FREE PRESS White Pelicans belly up to the sushi bar Tuesday afternoon at Lockport. One of North America's largest birds is a common sight along the Red RIver and on Lake Winnipeg. Here the fight each other for fish near the base of Red RIver's control structure, giving human fisher's downstream a run for their money.

View More Gallery Photos

Poll

Do you think Manitoba needs stronger regulations for temporary workers?

View Results

View Related Story

Ads by Google