Local

Winnipeg Free Press - PRINT EDITION

Hospital decision frustrates daughter

Upset Seven Oaks sent elderly mother home

By: Alexandra Paul

Posted: 02/20/2013 1:00 AM | Comments: 0 | Last Modified: 02/20/2013 10:46 AM | Updates

Enlarge Image

Elvira Umbach was sent home in a confused state. Her husband was sent home in a cab at 6 a.m. (SUPPLIED PHOTO)

Related Items

Articles
- Seven Oaks to help elderly patient at home

In the days since Seven Oaks General Hospital sent an elderly, confused heart patient home, Elvira Umbach nearly started a fire when a kettle burned dry and later called the police over a security guard her son hired to ensure her safety.

"My worst fear is she is going to have another heart attack and there will be no one there for her," Umbach's distraught daughter, Esther Kafka, said Tuesday from her home in Windsor, Ont.

Kafka said the 78-year-old can't function alone. Monday, her mother described the city's weather as a warm 70 F over the phone.

The daughter can't understand why the hospital sent her elderly mother home in a confused state.

"I don't get it. I really don't get it. It's almost like they're choosing to ignore it because they wanted to discharge my mother, because they needed the bed," Kafka said.

Four days before her mother was sent home Feb. 12, Kafka recounted a call from the hospital that her mother should go home because Seven Oaks needed her bed.

Desperate for better care for her mother, Kafka filed a formal complaint with Seven Oaks by registered mail Tuesday.

It's a three-page letter that chronicles her mother's and her father's recent stays at Seven Oaks.

The complaint comes on the heels of a judicial inquest called last week into the death of Heather Brenan.

That inquest will examine the strain the "silver tsunami" of aging Manitobans puts on health care.

The couple's MLA, NDP cabinet minister Gord Mackintosh, acknowledged he's aware of the Umbach case -- Kafka copied him on the complaint.

"I read the letter today and find the account very troubling. I've referred this to the Health Minister and I'm heartened that her office immediately began following up with the family," Mackintosh said in a statement.

The Winnipeg Regional Health Authority responded that the hospital will be calling Kafka.

"Seven Oaks is in the process of pulling the chart and will be contacting the daughter today to apologize to her for not keeping the family as informed as they would have liked, and to make arrangements to set up a meeting to discuss the family's concerns and next steps," WRHA spokeswoman Heidi Graham said.

When the call comes, Kafka wants some answers.

"This is my frustration. We made it perfectly clear to the charge nurse my mom could not be released without home care," Kafka said.

The parents have one son in Winnipeg but he's unable to provide the care the mother needs, Kafka said.

Kafka also questioned her father's discharge last month from the same hospital.

"Our 86-year-old father, who is legally blind, was sent home by cab in the dark at 6 a.m. with clothes that were wet from his sweat on a morning when (it) was -35 with the wind chill.

"Four days later he was brought (back) and put on life-support," she said.

Seven Oaks didn't have any beds, Kafka said the family was informed. The hospital transferred the elderly man to Victoria General Hospital where the family has nothing but praise for his care.

Two days later, Jan. 24, their mother suffered a heart attack and she, too, was brought by ambulance to Seven Oaks, the hospital nearest the home the couple have shared for 40 years.

Kafka's father is still recovering from a nearly fatal collapse that put him on life-support in intensive care for days.

alexandra.paul@freepress.mb.ca

Republished from the Winnipeg Free Press print edition February 20, 2013 B2

History

Updated on Wednesday, February 20, 2013 at 10:46 AM CST: replaces photo

Fact Check

Have you found an error, or know of something we’ve missed in one of our stories? Please use the form below and let us know.

* Required

In which story did you find the error? *
Please post the headline of the story or the title of the video with the error.
What was the error? *
Please post exactly what was wrong with the story.
What should we have written?
Please indicate your source for the correct information.
Who else should we interview to improve this story?
Please include any contact information you may have.
Can we contact you in the future for advice on stories about this topic?
Yes

No
First Name: *
Last Name: *
E–mail Address: *
This will only be used to contact you if we have a question about your submission, it will not be used to identify you or be published.
Phone: *
This will only be used to contact you if we have a question about your submission, it will not be used to identify you or be published.
Colour:
Are you blue? If you can see this, leave it blank and get some CSS support.
Enter the words that you see: * This is to prevent our forms from being filled out automatically.
You have failed to correctly identify the words in the box above. Please try again.

More Local

Undock

You can comment on most stories on winnipegfreepress.com. You can also agree or disagree with other comments. All you need to do is register and/or login and you can join the conversation and give your feedback.

Have Your Say

New to commenting? Check out our Frequently Asked Questions.

The Winnipeg Free Press does not necessarily endorse any of the views posted. By submitting your comment, you agree to our Terms and Conditions. These terms were revised effective April 16, 2010.