Winnipeg Free Press - PRINT EDITION

Social workers' caseloads spark combative exchange

Ex-supervisor can't explain why personnel files destroyed

  • Print

There's plenty of blame to assign in the sad, sorry case of murdered child Phoenix Sinclair.

We can start with her birth parents. Steve Sinclair is a graduate of the child welfare system, aging out of care when he was 18. His sealed Child and Family Services file offered this warning: "Steven remains to be a highly disturbed individual who should not be left in charge of dependent children."

Two years later, Samantha Kematch gave birth to their daughter. Kematch is also a CFS alum, apprehended due to family issues with alcoholism, abuse and neglect. While in care, she repeatedly went AWOL and was aggressive and in trouble with the law. When Phoenix was born in 2000, Kematch already had a two-year-old son in the permanent care of CFS.

Neither Sinclair nor Kematch was prepared emotionally or financially for a baby, child welfare files show. There were no bottles or diapers at home, no car seat waiting.

As the now-revived inquiry into her death is proving, there were scores of balls dropped during the child's short, miserable life. A veritable wealth of lawyers, journalists and a few bystanders gathered again at the convention centre to hear the tragic details. This is not a criminal trial or a civil trial, commissioner Ted Hughes reminded us Wednesday. It's an effort to determine how a five-year-old girl could be beaten, starved and tortured to death while under the care of CFS for much of her life.

CFS lawyers tossed up every blockade possible. If they are done with their objections, Hughes might reach his new May 31, 2013 deadline to wrap up the inquiry.

And so Northwest CFS intake supervisor Andy Orobko took the stand Wednesday morning, resuming his testimony where he left off Sept. 7. A man who believes 12 words are better than two, Orobko sparred with several lawyers, notably Gordon McKinnon, who represents the Manitoba Department of Family Services and Consumer Affairs. He challenged Orobko's assertion his intake workers had caseloads double or triple industry recommendations.

When they were done counting, adding in new cases and deleting vacation time, it seems Orobko's unit of six social workers, one supervisor and a clerk had about 1,100 cases in 2003. That's only 3.5 cases per worker per week deduced McKinnon. That's bad math, retorted Orobko, who swaggers even when he's sitting still.

And back and forth it went with the often-chippy witness defending his staff as "exemplary," complaining about their workloads and claiming no child was ever left at an unacceptable risk while workloads grew. They were sorely taxed, he said, and yet not a single child was harmed.

Orobko is the same CFS supervisor who inexplicably tucked all his notes on personnel issues in his pocket when he was let go after 17 years. That was against policy. He destroyed the files in 2010, testifying he no longer thought they were relevant.

This despite a murder trial, with the Hughes inquiry already set.

Authority lawyer Kris Saxberg ran through some basic business: How did you decide which files would wait when staff were overwhelmed? Orobko earlier testified he'd hold files in his office until he could free up staff. Saxberg got down to brass tacks: Phoenix was seized under a three-month guardianship, the shortest period CFS could apply for. Did Orobko believe her possibly mentally ill mother and inexperienced father would be ready to care for her in that time?

"I think that was very ambitious," he replied. Kematch expressed no interest in dressing her newborn in the hospital. She hid her first pregnancy and had no prenatal care for this one. Ambitious? More like impossible.

Orobko said he hoped the three-month span would spur the parents to get themselves ready to parent. He doesn't want anyone falling into despair.

Kerri-Lynn Greeley was the next CFS worker to handle the newborn's file and the person who would transfer her from CFS care to be "reunited" with her parents.

The files of Phoenix, Sinclair and Kematch seem replete with evidence this was a terrible idea. A note said "both indicated that they were not prepared to care for this baby either financially or emotionally." It was believed Kematch might be suffering from depression. There was concern she was flat and "stoic" around Phoenix.

Greeley testified she never saw Sinclair's child-in-care file and didn't ask for it. That's the document that called him "highly disturbed." The couple completed an eight-week parenting course, a CFS recommendation.

Much time has passed and Greeley honestly can't remember much of what she read or appeared in her notes. But she was snippy when asked if the mere two years that had elapsed from Sinclair being declared unfit to be alone with dependent, to him being a father, should have been cause for concern.

Two years can be a very short time and 10 years not very long, she said, or words to that effect.

Phoenix went back to her parents in September 2000.

Republished from the Winnipeg Free Press print edition November 15, 2012 A5

Fact Check

Fact Check

Have you found an error, or know of something we’ve missed in one of our stories?
Please use the form below and let us know.

* Required
  • Please post the headline of the story or the title of the video with the error.

  • Please post exactly what was wrong with the story.

  • Please indicate your source for the correct information.

  • Yes


  • This will only be used to contact you if we have a question about your submission, it will not be used to identify you or be published.

  • Cancel

Having problems with the form?

Contact Us Directly
  • Print

You can comment on most stories on You can also agree or disagree with other comments. All you need to do is be a Winnipeg Free Press print or e-edition subscriber to join the conversation and give your feedback.

You can comment on most stories on You can also agree or disagree with other comments. All you need to do is be a Winnipeg Free Press print or e-edition subscriber to join the conversation and give your feedback.

Have Your Say

New to commenting? Check out our Frequently Asked Questions.

Have Your Say

Comments are open to Winnipeg Free Press print or e-edition subscribers only. why?

Have Your Say

Comments are open to Winnipeg Free Press Subscribers only. why?

The Winnipeg Free Press does not necessarily endorse any of the views posted. By submitting your comment, you agree to our Terms and Conditions. These terms were revised effective April 16, 2010.


Make text: Larger | Smaller


Total Body Tune-Up: Farmer's Carry

View more like this

Photo Store Gallery

  • A young goose gobbles up grass at Fort Whyte Alive Monday morning- Young goslings are starting to show the markings of a adult geese-See Bryksa 30 day goose challenge- Day 20– June 11, 2012   (JOE BRYKSA / WINNIPEG FREE PRESS)
  • JOE.BRYKSA@FREEPRESS.MB.CA Local-(Standup photo)- Humming Around- A female ruby -throated hummingbird fly's through the bee bomb  flowers Friday at the Assiniboine Park English Garden- Nectar from flowers are their main source of food. Hummingbirds wings can beat as fast as 75x times second. Better get a glimpse of them soon the birds fly far south for the winter - from Mexico to South America- JOE BRYKSA/WINNIPEG FREE PRESS- Sept 10, 2009

View More Gallery Photos

About Lindor Reynolds

National Newspaper Award winner Lindor Reynolds began work at the Free Press as a 17-year-old proofreader. It was a rough introduction to the news business.

Many years later, armed with a university education and a portfolio of published work, she was hired as a Free Press columnist. During her 20-plus years on the job she wrote for every section in the paper, with the exception of Business -- though she joked she'd get around to them some day.

Sadly, that day will never come. Lindor died in October 2014 after a 15-month battle with brain cancer.

Lindor received considerable recognition for her writing. Her awards include the Will Rogers Humanitarian Award, the National Society of Newspaper Columnists’ general interest award and the North American Travel Journalists Association top prize.

Her work on Internet luring led to an amendment to the Criminal Code of Canada and her coverage of the child welfare system prompted a change to Manitoba Child and Family Services Act to make the safety of children paramount.

She earned three citations of merit for the Michener Award for Meritorious Public Service in Journalism and was awarded a Distinguished Alumni commendation from the University of Winnipeg. Lindor was also named a YMCA/YWCA  Woman of Distinction.

Reynolds was 56. She is survived by a husband, mother, a daughter and son-in-law and three stepdaughters.

The Free Press has published an ebook celebrating the best of Lindor's work. It's available in the Winnipeg Free Press Store; all proceeds will be donated through our Miracle on Mountain charity to the Christmas Cheer Board.


Do you agree with the sale of the Canadian Wheat Board to foreign companies?

View Results

View Related Story

Ads by Google