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This article was published 25/4/2014 (794 days ago), so information in it may no longer be current.
The number of properties reporting frozen waterlines climbed past the 2,500 mark this week, even as the number on the waiting list for thawing services continues to decline.
City hall said 16 properties have reported frozen waterlines since Tuesday, and 2,515 since November.
The city restored full water services to another 52 properties this week, bringing the total to 1,396. That still leaves 1,119 properties with frozen waterlines and waiting for thawing services, a decrease of 36 since Tuesday.
The city said "significant progress has been made" this week in restoring water services to those properties with frozen waterlines.
City crews were able to provide temporary water services to an additional 13 properties this week.
The number of properties without full or temporary water services has been reduced to 312.
"Our current focus for thawing pipes is on these customers who do not have water," the city stated in a news release issued Friday. "All properties with a hose line will be thawed once service is restored to properties where hose lines aren't possible."
The city is asking residents with a temporary hose connection to check their water meters to see if their waterlines have thawed naturally.
The water meters have a sweep hand, like the hand of a clock, or a red dial -- if either are moving, it's an indication the waterlines have thawed.