Since this is a food service and is often made based on custom requirements, returns are usually not accepted. Hello Fresh fry seasoning, vegan, or Tex Mex paste made with certain specifications can not be accepted back. There is no need to return your box in case of any problems. An email or phone call to the customer service department can usually clear up any issues, such as a package of meat that is leaking or vegetables that are not quite fresh enough. Their team will do everything to help you with your problem. Often, you can expect to receive returns as credit toward your next box.
If you want to treat your foodie friend with something that they will love right away, here’s a perfect idea. Hello Fresh offers excellent gift cards that can be redeemed for any meal or subscription. The recipients of your gift card can use the gift at any time for any meal plan and recipes of their choice. When you purchase a gift card, Hello Fresh will email your gift to the recipient or yourself along with a printable version of the gift card so that you can hand over the gift personally if you wish to. If not a gift card, you can always rely on our Hello Fresh discount Canada to enjoy maximum savings on your next purchase.