Easy Returns
If you are not satisfied with your purchase from Patagonia, you can reach out to their customer service to initiate a return. New items can be returned for a refund within one year of purchase. Returns can be made by mail or in Patagonia stores. If you use Patagonia's prepaid shipping label, $5 will be deducted from your refund amount. Also, for your comfort, returns are also accepted even after one year but you will receive store credit instead of a refund. if you aren't completely satisfied with something you bought, send it in for a repair, exchange, or return at any time. In case of any questions or concerns, they offer both live chat and a toll-free phone number to assist you with whatever issue you may have.
Patagonia Price Adjustments
You can request a price adjustment if Patagonia puts an item on sale within 14 days of your order leaving the warehouse. Also, if you have recently bought something from them but found the same thing elsewhere at a low rate, don’t worry. Patagonia offers a one-time-only price adjustment on items purchased at regular prices within 2 weeks. However, there are some exclusions and limitations to this offer. Items bought on sale might not qualify for price adjustment. Price adjustments will be made to the original method of payment.