Returns & Deliveries 

You can pick from the delivery options based on how urgently you want your package to arrive. All orders that are delivered through Canada Post are shipped to any location in Canada within 3-5 days using a standard shipping method. To receive your order, you might need to show proper identification.

It is completely understandable if you don’t like your package that has just been delivered. Sometimes it arrives broken or looks different in real as compared to images. The Simons return policy puts an emphasis on getting your money back with all the ease if you're not satisfied. If you want to return your product, you have to do so within 30 days of purchase for regular items, and ten days for sale items. You can choose to either get a full refund or a replacement. Refunds will be made in the same mode of payment as the original.

Gift Cards

Whether you want to surprise your loved ones or treat your better half on a special occasion with a Simons gift card. You can give Mom a reason to smile with stylish gifts from Simons as they are the perfect way to show someone you care!

Gift cards in the range of $25 to $300 are available online and at stores as well. Whether you want to add a personal note or let the card speak for itself, their gift card will do the talking for you! It's now possible for them to purchase the sweater they've been eyeing or the curtains they've been eagerly waiting to purchase online or in-store using a gift card.

Would you like to really make your gift stand out from the rest? To extend the value of that gift card even further and offer more savings on their purchase, you can share with them a Simons coupon in Canada via email or text. Your gift card can be delivered at the time of your choice to your loved ones.

Getting a Deal at Simons

Whether you need new Simons hoodies, jeans, robes, or shower curtains, get them at a bargain at Simons by shopping during Simons’ sales. Simons sale events occur several times each year, offering up to 70% off everything from Simons clothes, jewellery, and bedding to duvet covers.

Avoid missing the next Simons sale by subscribing to the store’s newsletter. If you subscribe today, you will get $10 off your next Simons purchase of $100+. Alternatively, download the Simons app for iOS or Android. Besides Simons sale updates, app users receive exclusive Simons offers, alerts about the latest arrivals, and the occasional Simons coupon code.

Free Simons Delivery Promotions

Simons has dozens of outlets spread across Canada. Besides shopping, you can visit your nearest Simons store for home décor advice, clothing alterations, and suit, shirt, and bra fittings. If you prefer shopping from home, Simons offers free standard shipping on orders that meet the qualifying amount.

Standard shipping from Simons typically takes four to seven business days, and they deliver to addresses all over Canada. If your order is below the qualifying amount for free shipping, you can still avoid shipping fees by picking up your purchase at a nearby Simons outlet.

Simons shoppers who receive incorrect or defective items can take advantage of their free return policy and get a full refund.

Join the Simons Loyalty Program

For the best customer experience, join the Simons loyalty program. Members earn one point for every dollar they spend online or in-store at Simons. Acquiring 500 points will get you $10 that you can spend as you please at Simons.

Other perks of joining the Simons loyalty program are exclusive Simons promotion code, free home deliveries, and invitations to Simons’ special online and in-store contests. If you don’t want to join the program, you can still go on a Simons shopping spree and snag a bargain with the Simons Canada promo code.