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This article was published 23/4/2011 (3873 days ago), so information in it may no longer be current.
FORTY Winnipeg workers got layoff notices the day before Good Friday as Canada Post moves ahead with plans to outsource call centres.
"We've been working with the union for over a year now on this," Canada Post spokesman Jon Hamilton said from Ottawa Saturday.
The workers here are part of a group of 200 term employees at call centres in Ottawa, Fredericton and Antigonish, N.S. who are also losing their jobs.
The Winnipeg workers are to be laid off first, when their terms end July 24, followed by layoffs as the other call centres are closed down in phases over the following few months. The exact timing of the other layoffs was not available over the Easter weekend.
All the workers are represented by the Public Service Alliance of Canada, whose executives criticized the timing of the layoffs, announced just before Easter.
Canada Post made the decision it wasn't fair to hold back the news once it met with union officials last Wednesday, so management went ahead with the final announcement on Thursday.
"It's tough news but it's better to be upfront with it," Hamilton said. "On Thursday, rather than pretending everything was fine and waiting for the information they know is coming, we went ahead."
In March 2010, Canada Post informed workers management planned to move its contact centre operations, the customer relationship network, to an outside agency. It took a number of months to settle on a new service and they informed the union and workers once plans were finalized this March.
Then just before Easter, the final announcement was made.
The layoffs affect term contract employees only. Full- and part-time workers who have job security will still have jobs at Canada Post, Hamilton said.
Meanwhile union and management are working on plans to help workers move on to new jobs with services like resumé writing, he said.