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Thousands of Manitoba drivers will be receiving a second rebate cheque from Manitoba Public Insurance after the company realized some drivers didn’t get the total amount of money they deserved.
"There were customer concerns that were brought to our attention either through the customer directly, or through Autopac agents that had questions about the customers’ rebate," said Brian Smiley, MPI’s media relations co-ordinator.
Smiley said MPI conducted an investigation into their system and found there was an error in determining some customers’ rebate amount. He added MPI then quickly turned around and mailed 9,600 drivers a cheque. The cheques divided up $253,000.
"We want to ensure our customers are receiving exactly what they’re entitled to," said Smiley.
The initial rebate cheques were sent out at the end of May and early June because fewer claims were made during the COVID-19 pandemic. Smiley said about 98 per cent of those cheques have been deposited.
Customers who have not received their rebate cheque can contact MPI’s contact centre at 204-985-7000.
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