December 14, 2018

Winnipeg
-2° C, A few clouds

Full Forecast

Advertisement

Advertise With Us

WRHA flatlines on ER targets

Comes up short on its goals, regresses in some areas

Hey there, time traveller!
This article was published 15/1/2014 (1793 days ago), so information in it may no longer be current.

The Winnipeg Regional Health Authority admits it has failed to make any measurable progress over the past 12 months in meeting a series of performance targets for city hospital emergency rooms.

A year ago, WRHA president and CEO Arlene Wilgosh unveiled new goals for ER wait times and ambulance off-load waits in a speech to the Winnipeg Chamber of Commerce.

By 2015, she said, the WRHA wanted to be able to treat and discharge 90 per cent of emergency room patients (those not admitted to hospital) within four hours and to ensure nobody sat in an ER for longer than 24 hours. If an ER patient needed to be admitted to hospital, she said, a bed should be found for that person within eight hours 90 per cent of the time.

Also by 2015, she announced, the region wanted to be able to unload all ambulances at city hospitals within 60 minutes. And the WRHA sought to lower the number of non-emergency patients seeking treatment at ERs to 20 per cent or less.

Get the full story.
No credit card required. Cancel anytime.

Join free for 30 days

After that, pay as little as $0.99 per month for the best local news coverage in Manitoba.

 

Already a subscriber?

Log in

Join free for 30 days

 

Already a subscriber?

Log in

Subscribers Log in below to continue reading,
not a subscriber? Create an account to start a 30 day free trial.

Log in Create your account

Your free trial has come to an end.

We hope you have enjoyed your trial! To continue reading, we recommend our Read Now Pay Later membership. Simply add a form of payment and pay only 27¢ per article.

For unlimited access to the best local, national, and international news and much more, try an All Access Digital subscription:

Thank you for supporting the journalism that our community needs!

Your free trial has come to an end.

We hope you have enjoyed your trial! To continue reading, we recommend our Read Now Pay Later membership. Simply add a form of payment and pay only 27¢ per article.

For unlimited access to the best local, national, and international news and much more, try an All Access Digital subscription:

Thank you for supporting the journalism that our community needs!

We hope you have enjoyed your free trial!

To continue reading, select a plan below:

All Access Digital

Introductory pricing*

99¢

per month

  • Unlimited online reading and commenting
  • Daily newspaper replica e-Edition
  • News Break - our award-winning iOS app
  • Exclusive perks & discounts
Continue

Read Now Pay Later

Pay

27¢

per article

  • Commitment-free
  • Cancel anytime
  • Only pay for what you read
  • Refunds available
Continue

*Introductory pricing schedule for 12 month: $0.99/month plus tax for first 3 months, $5.99/month for months 4 - 6, $10.99/month for months 7 - 9, $13.99/month for months 10 - 12. Standard All Access Digital rate of $16.99/month begins after first year.

We hope you have enjoyed your free trial!

To continue reading, select a plan below:

Read Now Pay Later

Pay

27¢

per article

  • Commitment-free
  • Cancel anytime
  • Only pay for what you read
  • Refunds available
Continue

All Access Digital

Introductory pricing*

99¢

per month

  • Unlimited online reading and commenting
  • Daily newspaper replica e-Edition
  • News Break - our award-winning iOS app
  • Exclusive perks & discounts
Continue

Mon to Sat Delivery

Pay

$34.36

per month

  • Includes all benefits of All Access Digital
  • 6-day delivery of our award-winning newspaper
Continue

*Introductory pricing schedule for 12 month: $0.99/month plus tax for first 3 months, $5.99/month for months 4 - 6, $10.99/month for months 7 - 9, $13.99/month for months 10 - 12. Standard All Access Digital rate of $16.99/month begins after first year.

We hope you have enjoyed your free trial!

To continue reading, select a plan below:

All Access Digital

Introductory pricing*

99¢

per month

  • Unlimited online reading and commenting
  • Daily newspaper replica e-Edition
  • News Break - our award-winning iOS app
  • Exclusive perks & discounts
Continue

Read Now Pay Later

Pay

27¢

per article

  • Commitment-free
  • Cancel anytime
  • Only pay for what you read
  • Refunds available
Continue

*Introductory pricing schedule for 12 month: $0.99/month plus tax for first 3 months, $5.99/month for months 4 - 6, $10.99/month for months 7 - 9, $13.99/month for months 10 - 12. Standard All Access Digital rate of $16.99/month begins after first year.

We hope you have enjoyed your free trial!

To continue reading, select a plan below:

Read Now Pay Later

Pay

27¢

per article

  • Commitment-free
  • Cancel anytime
  • Only pay for what you read
  • Refunds available
Continue

All Access Digital

Introductory pricing*

99¢

per month

  • Unlimited online reading and commenting
  • Daily newspaper replica e-Edition
  • News Break - our award-winning iOS app
  • Exclusive perks & discounts
Continue

*Introductory pricing schedule for 12 month: $0.99/month plus tax for first 3 months, $5.99/month for months 4 - 6, $10.99/month for months 7 - 9, $13.99/month for months 10 - 12. Standard All Access Digital rate of $16.99/month begins after first year.

Hey there, time traveller!
This article was published 15/1/2014 (1793 days ago), so information in it may no longer be current.

The Winnipeg Regional Health Authority admits it has failed to make any measurable progress over the past 12 months in meeting a series of performance targets for city hospital emergency rooms.

A year ago, WRHA president and CEO Arlene Wilgosh unveiled new goals for ER wait times and ambulance off-load waits in a speech to the Winnipeg Chamber of Commerce.

Arlene Wilgosh, CEO of the Winnipeg Regional Health Authority, called its progress toward emergency room targets 'flat.'

DAVID LIPNOWSKI / WINNIPEG FREE PRESS FILES

Arlene Wilgosh, CEO of the Winnipeg Regional Health Authority, called its progress toward emergency room targets 'flat.'

By 2015, she said, the WRHA wanted to be able to treat and discharge 90 per cent of emergency room patients (those not admitted to hospital) within four hours and to ensure nobody sat in an ER for longer than 24 hours. If an ER patient needed to be admitted to hospital, she said, a bed should be found for that person within eight hours 90 per cent of the time.

Also by 2015, she announced, the region wanted to be able to unload all ambulances at city hospitals within 60 minutes. And the WRHA sought to lower the number of non-emergency patients seeking treatment at ERs to 20 per cent or less.

In an interview Wednesday, Wilgosh released statistics that show the region has made little or no progress in achieving these goals in the past year. In a couple of areas, it lost ground slightly.

"The numbers are what I call flat," the WRHA boss said.

Wilgosh likened the effort it will take to reach the region's ER targets to turning around the Titanic. She refused Wednesday to categorize the interim results as frustrating — although she said she won't hesitate to do so a year from now if the numbers don't improve.

"Then you could say that I'm frustrated," she said with a smile. "That's assuming that I still have my job," she cracked.

The WRHA and the province have several new initiatives in the works or already underway to reduce ER and hospital admission waits and to try to steer non-emergency patients away from hospital emergency departments.

Included among these is the creation of QuickCare clinics — designed to treat less serious injuries and illnesses — staffed by nurses and nurse practitioners. There are two such clinics in the city right now and two more are expected to be opened this year.

There is an ongoing advertising campaign and website — myrightcare.ca — encouraging patients who don't need emergency treatment to seek quicker and more appropriate alternatives to a hospital emergency room.

The health authority is also looking at improvements in overall hospital practices that will ease the pressure on ERs. For example, hospitals sometimes keep patients longer than they need to because of delays in arranging needed supports once patients are discharged. One of the initiatives the region has launched is a more co-ordinated approach in which post-hospital discharge supports are assessed and put in place as the patient is admitted.

Wilgosh said there were some within the system who questioned the need for setting performance targets when she unveiled them at the business luncheon last Jan. 22. But there has been better buy-in as the year has progressed, and the targets have "really motivated the system" to improve, she said.

Cameron Friesen, the Progressive Conservatives' acting health critic, said Wednesday the WRHA and the provincial government should be disheartened by the interim results.

"I think there should have been some evidence in the data that we're moving forward. I'm discouraged by the fact that there isn't. I think that the targets weren't aggressive enough (in the first place)," he said.

Friesen said the percentage of non-emergency patients seeking treatment in city hospital ERs is already among the highest in the country.

He also said the fines levied against the WRHA by the Winnipeg Fire Paramedic Service for lengthy delays in off-loading ambulance patients continue to mount. Information obtained by the provincial Tories states the WRHA paid $1.17 million in such levies through the first nine months of last year, compared with $1.2 million all of the previous year, Friesen noted.

larry.kusch@freepress.mb.ca

Larry Kusch

Larry Kusch
Legislature Reporter

Larry Kusch didn’t know what he wanted to do with his life until he attended a high school newspaper editor’s workshop in Regina in the summer of 1969 and listened to a university student speak glowingly about the journalism program at Carleton University in Ottawa.

Read full biography

Advertisement

Advertise With Us

You can comment on most stories on The Winnipeg Free Press website. You can also agree or disagree with other comments. All you need to do is be a Winnipeg Free Press print or digital subscriber to join the conversation and give your feedback.

Have Your Say

New to commenting? Check out our Frequently Asked Questions.

Have Your Say

Comments are open to The Winnipeg Free Press print or digital subscribers only. why?

Have Your Say

Comments are open to The Winnipeg Free Press Subscribers only. why?

The Winnipeg Free Press does not necessarily endorse any of the views posted. By submitting your comment, you agree to our Terms and Conditions. These terms were revised effective January 2015.

Advertisement

Advertise With Us