We want you to feel comfortable asking for a refund - all that we ask is that you explain the reason. We take our journalism very seriously, and we want to know if you believe an article is not worth the price.
We have provided some possible explanations on the refund form, but if we didn't list an option that fits your situation, let us know by using the "other" option.
Some activities limit your ability to request a refund for an article. They include:
- Printing the article.
- Sharing the article in an email or on a social network.
- Commenting on the article.
- Waiting longer than 15 minutes before requesting a refund.
- Requesting refunds too often.