Sign up for MyAccount, connect to city cervices

River Heights – Fort Garry

Hey there, time traveller!
This article was published 18/02/2026 (212 days ago), so information in it may no longer be current.

If you’ve been looking for an easier way to get the information you need about the services you depend on every day, our new City of Winnipeg online hub, MyAccount was built for you.

Launched earlier this month, this new, secure, mobile-friendly option is designed to offer all the details related to your address in one convenient spot.

We’ve listened to your feedback and frustration about how challenging it can be to have to visit different pages or call different departments to get the answers you need, when you need them. Creating this one-stop shop for Winnipeggers is a direct way we are working for you at City Hall and adding more online options for easier, more streamlined service.

By signing up for and logging into MyAccount, you’ll find your recycling and garbage collection days, information about seasonal operations like snow clearing zones, parking bans, and insect control, among other important information.

You can also view and track any service requests you’ve submitted through 311 or other self-service online forms while logged into MyAccount. We’ve created 60 topic-based forms you can select from of our most frequently received requests.

Taking it a step further, you can also link your existing MyUtility account, which is used to submit water meter readings, access your Water and Waste bills and more. By linking your accounts, you’ll be able to log in with one username and password.

And it won’t stop there.

As we add more services, MyAccount will continue to provide more options that make it easier for you to get the information you need.

Ready to sign up? Simply visit winnipeg.ca/myaccount and follow the easy instructions to get started.

If you have ideas about what services you’d like to see added next, I want to hear from you. Send me an email with your suggestions at jorlikow@winnipeg.ca or call my office at 204-986-5236.