Red River College: Open Secrets

Students exercise their ‘Right to Know’ with FIPPA requests

By Joel Marcoux and Heather McGowan, Red River College 4 minute read Saturday, Jan. 9, 2010

WINNIPEG - Imagine getting your hands on information that “doesn’t exist” — and at a bargain rate, too.

That’s what happened when we entered the great abyss of the Freedom of Information and Protection of Privacy Act (FIPPA).

Last fall, as part of national Right to Know Week, the students in our second-year Creative Communications class at Red River College were tasked with using the province’s access to information legislation to tease out secret government information and turn it into a story.

Classmates asked for everything from the number of times police had fired their weapons in the last several years to how long callers to the city’s 311 line had been stuck on hold. We ran up against many of the challenges regular people deal with when asking for information from government.

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Thousands of students’ tax rebates go unclaimed

By Matt Preprost, Chris Gareau, Sean Ledwich, and Kellen Scrivens, Red River College 5 minute read Preview

Thousands of students’ tax rebates go unclaimed

By Matt Preprost, Chris Gareau, Sean Ledwich, and Kellen Scrivens, Red River College 5 minute read Saturday, Jan. 9, 2010

WINNIPEG - The Manitoba government has paid out less than a third of the cash it budgeted for its much-touted tuition tax rebates because barely half of Manitoba students are claiming the free money.

A freedom of information request revealed that, since 2007, only 13,000 grads have applied for the rebate designed to reward them for staying and working in the province.

The records do not reveal how many grads applied more than once.

Still, this figure falls significantly short of the 21,000 students that have graduated from Manitoba’s top five post-secondary institutions – University of Manitoba, Red River College, University of Winnipeg, Brandon University and the University College of the North – since the rebate was implemented.

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Saturday, Jan. 9, 2010

Sean Ledwich / Red River College
“Frankly, I don’t think a rebate would stop people from trying to get out (of the province), if they could,” says Michael Kozakewich, a Red River College student who signed up for the rebate after graduating from the U of M in 2007.

Sean Ledwich / Red River College
“Frankly, I don’t think a rebate would stop people from trying to get out (of the province), if they could,” says Michael Kozakewich, a Red River College student who signed up for the rebate after graduating from the U of M in 2007.

French callers face the longest 311 waits

By Mitchell Clinton and Erin Bend, Red River College 3 minute read Preview

French callers face the longest 311 waits

By Mitchell Clinton and Erin Bend, Red River College 3 minute read Saturday, Jan. 9, 2010

WINNIPEG - Calling 311 may not be a problem, but calling trois-un-un could translate into a long wait on hold.

Documents released by the city show about 20 per cent of callers to the city’s centralized information line hang up before they get a live person.  The average caller waits 90 seconds before receiving service, though many get help right away.

But some callers have stayed on the line much longer, and those tend to be people asking for service in French.

The wait-time stats cover more than a million phone calls made in the first seven months of the service, which was introduced in January.

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Saturday, Jan. 9, 2010

Erin Bend / Red River College
Luc Levack is one of several bilingual 311 call-takers.

Erin Bend / Red River College
Luc Levack is one of several bilingual 311 call-takers.

Take this restaurant job and … complain about it

By Karine Driedger and Veronica Hall, Red River College 3 minute read Preview

Take this restaurant job and … complain about it

By Karine Driedger and Veronica Hall, Red River College 3 minute read Saturday, Jan. 9, 2010

WINNIPEG - Restaurant employees who feel they’ve been screwed out of wages or tips may have a second battle to fight — this one with the Manitoba government.

Documents released by the province after a freedom of information request show there have been roughly 2,235 complaints made by restaurant and café employees to the Employment Standards branch in the last five years.

About 87 per cent of the complaints were settled without the help of the employment standards branch, either because employees gave up or settled the problem themselves. In these cases, it’s impossible to know whether the employee got the wages they believed they deserved.

About 50 complaints were formally investigated by the department -- and of the cases investigated, 11 people settled for less money than they were owed — and nearly a dozen others didn’t get a penny.

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Saturday, Jan. 9, 2010

Karine Driedger / Red River College
Toni Bilenduke, 32, is now happily serving at Tre Visi in the Exchange District.

Karine Driedger / Red River College
Toni Bilenduke, 32, is now happily serving at Tre Visi in the Exchange District.

Some red-light cameras issue thousands of tickets; some none at all

By Kalen Qually and David Turnbull, Red River College 5 minute read Preview

Some red-light cameras issue thousands of tickets; some none at all

By Kalen Qually and David Turnbull, Red River College 5 minute read Saturday, Jan. 9, 2010

WINNIPEG - Some people never forget a face, and some Winnipeg drivers never forget a red-light camera.

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Saturday, Jan. 9, 2010

Most- and least-ticketed photo radar intersections in Winnipeg

Most- and least-ticketed photo radar intersections in Winnipeg

Winnipeg police fire guns 33 times in 8 years

By Shayna Wiwierski and Amanda Lefley, Red River College 4 minute read Preview

Winnipeg police fire guns 33 times in 8 years

By Shayna Wiwierski and Amanda Lefley, Red River College 4 minute read Saturday, Jan. 9, 2010

WINNIPEG - In the last eight years, Winnipeg police officers have fired their guns after tripping on a carpet, during a lecture about new weapons and while returning a gun to its holster.

But the shortlist of almost-comical weapons mishaps belies a more troubling issue: Most of incidents where police fired their guns are listed as “unresolved,” even though some date back seven years.

According to documents obtained through a freedom of information request, Winnipeg police officers have fired their weapons 33 times in the eight years between 2000 and 2008.

Of those 33 incidents, only one third — 11 cases — have been resolved by an internal board of inquiry.

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Saturday, Jan. 9, 2010

JOE BRYKSA/WINNIPEG FREE PRESS ARCHIVES
According to documents obtained through a freedom of information request, Winnipeg police officers have fired their weapons 33 times between 2000 and 2008.

JOE BRYKSA/WINNIPEG FREE PRESS ARCHIVES
According to documents obtained through a freedom of information request, Winnipeg police officers have fired their weapons 33 times between 2000 and 2008.

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