Ford recalls more than a million vehicles for software glitch that makes rearview camera unreliable

By: The Associated Press Posted: Last Modified:

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WASHINGTON (AP) — Ford is recalling more than a million vehicles due to a software issue that can cause the rearview camera to malfunction, increasing the chance of an accident, government auto regulators said.

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Hey there, time traveller!
This article was published 29/05/2025 (469 days ago), so information in it may no longer be current.

WASHINGTON (AP) — Ford is recalling more than a million vehicles due to a software issue that can cause the rearview camera to malfunction, increasing the chance of an accident, government auto regulators said.

The software error, which Ford reported to the National Highway Traffic Safety Administration earlier this month, may cause the rearview camera image to delay, freeze or not display when the vehicle is in reverse.

The problem will be fixed by a dealer or via an “over-the-air” update at a later date. A preliminary letter notifying owners of the safety risk is expected to be mailed June 16, with a second letter to be sent once the update is available, expected sometime in the third quarter of 2025.

A Ford logo is seen on a 2025 Ford Expedition during a media tour at the Ford Motor Company Kentucky Truck Plant, Wednesday, April 30, 2025, in Louisville, Ky. (AP Photo/Carolyn Kaster)
A Ford logo is seen on a 2025 Ford Expedition during a media tour at the Ford Motor Company Kentucky Truck Plant, Wednesday, April 30, 2025, in Louisville, Ky. (AP Photo/Carolyn Kaster)

The following Ford vehicles — a total of 1,075,299 — are included in the recall:

  • 2021-2024 Bronco
  • 2021-2024 Edge
  • 2023-2024 Escape
  • 2021-2024 F-150
  • 2023-2024 F-250, F-350, F-450, F-550, F-600
  • 2022-2024 Expedition
  • 2022-2025 Transit
  • 2021-2023 Mach-E
  • 2024 Ranger
  • 2024 Mustang
  • 2021-2023 Lincoln Nautilus
  • 2022-2024 Navigator
  • 2023-2024 Corsair

Owners can contact Ford customer service at 1-866-436-7332. Ford’s number for the recall is 25S49.

Owners may also call the NHTSA’s Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.

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The software error, which Ford reported to the National Highway Traffic Safety Administration earlier this month, may cause the rearview camera image to delay, freeze or not display when the vehicle is in reverse.

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