MPI changing service centre hours
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Manitoba Public Insurance is changing the operating hours at its locations across the province starting in early April.
All but three locations in Winnipeg, and all sites outside the city, will be open 9 a.m. to 4:30 p.m. weekdays as of April 6. The Gateway (40 Lexington Park), Bison (15 Barnes St.) and Main Street (1284 Main) locations will be open between 7:30 a.m. and 5:30 p.m. weekdays.
Saturday service will cease at the Bison and Main Street locations.
“These changes align with customer demand around claims and estimating appointment needs,” the Crown corporation said in a Thursday news release.
The introduction of a new road-testing requirement has eased pressure on wait times and improved weekday appointment availability, MPI said.
The public insurer’s contact centre will remain open Saturdays.
MPI ended Saturday estimating appointments in 2020.