Storm costs not factored in to MPI request for 2.38% rate increase Lawyer for regulator questions chief actuary at hearing

Manitoba Public Insurance told the Public Utilities Board Tuesday it didn’t factor in reinsurance costs related to devastating summer storms in its application for an increase to vehicle insurance rates.

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Manitoba Public Insurance told the Public Utilities Board Tuesday it didn’t factor in reinsurance costs related to devastating summer storms in its application for an increase to vehicle insurance rates.

Cara Low, the Crown corporation’s chief actuary, told the board that given MPI anticipates an increase to reinsurance premiums, the 2.38 per cent increase listed in its application won’t be adequate to cover its costs.

“There’s going to be a significant increase. We still have to decide how much we want to retain, what we want the coverage to look like, and what the upper end needs to be,” she said on the opening day of a three-week hearing.

MIKE DEAL / FREE PRESS FILES
                                An MPI estimator inspects damage to a customer’s car after a June hail storm. Nearly 41,000 claims were submitted after summer storms swept across southern Manitoba from June to August.

MIKE DEAL / FREE PRESS FILES

An MPI estimator inspects damage to a customer’s car after a June hail storm. Nearly 41,000 claims were submitted after summer storms swept across southern Manitoba from June to August.

Nearly 41,000 claims have been submitted in relation to summer storms that swept across southern Manitoba from June to August. Floods, tornadoes and hail pummelled several communities and forced MPI to open satellite claims centres to deal with the record number of calls.

The board was told most claims filed relate to hail damage. MPI’s reinsurance premiums could double to $46 million next year owing to storm claims.

“There’s going to be a significant increase.”

Reinsurance involves an insurance company transferring a portion of its risk to another insurer in exchange for a share of the premiums it collects.

MPI purchased an additional $200 million in reinsurance from July 2026 to April 2027.

MPI filed its application to raise basic insurance rates on June 24. It cited forecast claims costs, operating costs and investment income for the 2.38 per cent increase.

It noted “recent extreme weather events and the resulting increase in claims do not have an impact on the rate request for 2027-28” but that rationale was tested during Tuesday’s hearing.

Todd Andres, a lawyer for the PUB, asked Low why MPI didn’t update its application when it was known reinsurance rates would rise significantly next year.

MIKAELA MACKENZIE / FREE PRESS FILE
                                Manitoba Public Insurance applied to the Public Utilities Board for a 2.38 per cent increase in premiums.

MIKAELA MACKENZIE / FREE PRESS FILE

Manitoba Public Insurance applied to the Public Utilities Board for a 2.38 per cent increase in premiums.

Low said the board looked at a number of factors and decided not to refile its application because of uncertainty.

“And so MPI is coming to the board with the knowledge that it needs more than 2.38 per cent, correct?” Andres asked.

Low responded: “correct.”

“In the end, it’s all based on estimates. We know it’s wrong. We don’t know how wrong it is.”

MPI’s general rate application has been updated three times since the June filing.

The board estimates MPI requires an increase two percentage points higher.

“In the end, it’s all based on estimates. We know it’s wrong. We don’t know how wrong it is for any estimate because we’re forecasting into the future, and no one knows what’s going to happen in the future,” Low said.

In total, 29,614 vehicles were damaged by the summer storms and assessed by MPI. Seventy-two per cent were deemed repairable and 28 per cent needed to be written off.

In 2025, the board approved a 5.7 per cent rate increase for vehicle insurance — nearly double the rate sought by MPI — because it said the insurer’s three per cent increase request would result in prices rising later.

MIKAELA MACKENZIE / FREE PRESS FILES
                                Satvir Jatana is president and chief executive officer for MPI.

MIKAELA MACKENZIE / FREE PRESS FILES

Satvir Jatana is president and chief executive officer for MPI.

At the time, Satvir Jatana, president and chief executive officer, said the Crown corporation settled on a three per cent increase based on various circumstances, including maintaining affordability for its ratepayers.

The PUB found no evidence the three per cent increase would help MPI dig itself out of the $130-million hole it posted in the 2023-24 fiscal year, which MPI blamed on a massive hailstorm and 10-week strike, along with major cost overruns on its IT overhaul, Project Nova, which has since been abandoned.

On Tuesday, Jatana told the board MPI uses the average gross (pre-tax) income of Manitoba households to calculate whether its average insurance premiums are affordable.

When asked why the average net (post-tax) income isn’t used, Satvir told the board that information is not readily available.

“We have spent a great deal of time understanding what it could be, and to the best of our knowledge, (pre-tax) is the best way of measuring,” she said.

MPI has calculated that basic premiums must not exceed 2.25 per cent of the average Manitoba weekly salary, but Andres noted in MPI’s rate application it says 94 per cent of policy holders purchase extensions to their insurance.

Jatana said “affordable” rates are calculated based on the purchase of basic insurance and not a customer’s overall spend.

nicole.buffie@winnipegfreepress.com

Nicole Buffie

Nicole Buffie
Multimedia producer

Nicole Buffie is a reporter for the Free Press city desk. Born and bred in Winnipeg, Nicole graduated from Red River College’s Creative Communications program in 2020 and worked as a reporter throughout Manitoba before joining the Free Press newsroom as a multimedia producer in 2023. Read more about Nicole.

Every piece of reporting Nicole produces is reviewed by an editing team before it is posted online or published in print — part of the Free Press‘s tradition, since 1872, of producing reliable independent journalism. Read more about Free Press’s history and mandate, and learn how our newsroom operates.

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