Federal privacy watchdog discontinues investigation into student data breach

Advertisement

Advertise with us

The federal privacy watchdog says it has discontinued the investigation into a cybersecurity breach involving a student information system used across Canada, citing its satisfaction with the company's response and commitment to added security measures.

Read this article for free:


or

Already have an account? Log in here »

To continue reading, please subscribe:

Subscribe and receive a limited-edition Free Press branded hat or tote.

Digital Subscription

One year of digital access for only $205*

  • Enjoy unlimited reading on winnipegfreepress.com
  • Read the E-Edition, our digital replica newspaper
  • Access News Break, our award-winning app
  • Play interactive puzzles

*First annual payment billed as $205.00 + GST for one year. This annual subscription will automatically renew at $233.00 + GST every 52 weeks (10% off the regular annual price of $259.35). Offer available to new and qualified returning subscribers only. Cancel any time.

To continue reading, please subscribe:

Add Free Press access to your Brandon Sun subscription for only an additional

$1 for the first 4 weeks*

  • Enjoy unlimited reading on winnipegfreepress.com
  • Read the E-Edition, our digital replica newspaper
  • Access News Break, our award-winning app
  • Play interactive puzzles
Start now

*Your next Brandon Sun subscription payment will increase by $1.00 and you will be charged $17.95 plus GST for four weeks. After four weeks, your payment will increase to $24.95 plus GST every four weeks.

Hey there, time traveller!
This article was published 22/07/2025 (409 days ago), so information in it may no longer be current.

The federal privacy watchdog says it has discontinued the investigation into a cybersecurity breach involving a student information system used across Canada, citing its satisfaction with the company’s response and commitment to added security measures.

Privacy commissioner Philippe Dufresne says the probe was launched in February after his office received a breach report from U.S.-based PowerSchool, which provides the affected software, and a complaint about the incident.

The commissioner’s office says a hacker had obtained data such as names, contact information, birth dates and, in some cases, medical information and Social Insurance Numbers of current and former students, current and former educators, and parents across several provinces and territories.

A man uses a computer keyboard in Toronto, Monday, Oct. 9, 2023 in this photo illustration. THE CANADIAN PRESS/Graeme Roy
A man uses a computer keyboard in Toronto, Monday, Oct. 9, 2023 in this photo illustration. THE CANADIAN PRESS/Graeme Roy

It says PowerSchool took measures to contain the breach, notified affected individuals and organizations and offered credit protection, and has voluntarily committed to additional actions including strengthened monitoring and detection tools.

The commissioner’s office says those steps have prompted Dufresne to discontinue the investigation into the breach, but the office will monitor PowerSchool’s commitment to its strengthened security measures.

It says the decision to stop its probe won’t impact ongoing investigations into the breach by provincial privacy watchdogs in Ontario and Alberta.

“I welcome PowerSchool’s willingness to engage with my office to achieve a timely resolution that will result in stronger protections for the personal information of students, parents, and educators across Canada,” Dufresne said in a press release Tuesday.

The Toronto District School Board, the largest school board in Canada, said in a letter to parents and caregivers in May that it recently learned data stolen in December 2024 was not destroyed and that a “threat actor” had demanded ransom.

PowerSchool had said it paid the ransom in hopes of preventing public release of the stolen data.

“We made the decision to pay a ransom because we believed it to be in the best interest of our customers and the students and communities we serve,” it said in a statement in May.

PowerSchool said in a letter to the commissioner Tuesday that it will confirm any further forensic and authentication steps it will take by the end of this month, and the company will provide evidence that it has strengthened its security monitoring tools by the end of this year.

It said PowerSchool will provide the commissioner with an independent security assessment and report of its information safeguards by March 2026.

This report by The Canadian Press was first published July 22, 2025.

Report Error Submit a Tip

More Stories

Explaining Canada’s superior employment rate

Wayne Simpson 5 minute read Preview

Explaining Canada’s superior employment rate

Wayne Simpson 5 minute read 2:00 AM CDT

Donald Trump regularly makes outrageous claims. Fentanyl was pouring across the northern border from Canada and had to be stopped. Canada is nasty to deal with and has the highest tariffs in the world. Canada needs the U.S. but the U.S. doesn’t need Canada. Canadians want to become the 51st state. And so on.

In the latest trade dispute, after Mark Carney walked away from negotiations, Trump made a new claim that Canada’s unemployment rate was 10 per cent and climbing rapidly. Insofar as the unemployment rate is closely monitored, reported monthly, and given similar attention to the rates of inflation and economic growth, the comment was likely intended to signal Canada’s weakness. It fits Trump’s narrative that Canada needs the U.S. for its livelihood and protection and would be better off more directly under U.S. influence as a 51st state, or perhaps a protectorate like the Philippines or Panama in the past.

Fact checkers quickly reported that Canada’s unemployment rate is really 6.4 per cent for July, not 10 per cent, has fallen from 6.9 per cent in April, and is at its lowest rate since May 2024. Some astute observers pointed out that Canada’s method for the calculation of the unemployment rate leads to a higher rate than the U.S. by about one per cent. Under the American methodology, then, our unemployment rate would be 5.4 per cent, not that far off the U.S. July rate of 4.1 per cent.

Detection of unemployment is less straightforward that might appear, as it is sandwiched between the labour force statuses of employment and inactivity at a particular point in time. The internationally established standard for determination of unemployment is the notion of searching for work — you are unemployed if you do not have paid employment and you are looking for work without success. Surveys have been developed to categorize respondents as employed, unemployed or inactive, including the labour force survey (LFS) in Canada and the current population survey (CPS) in the U.S.

Read
2:00 AM CDT

Man who pleaded guilty to killing three cats dies before sentencing

Morgan Modjeski 3 minute read Preview

Man who pleaded guilty to killing three cats dies before sentencing

Morgan Modjeski 3 minute read 2:00 AM CDT

A Winnipeg man awaiting sentencing after admitting he strangled three cats to death and dumped two of their carcasses under a city bridge, has died, the Free Press has learned.

Randy Jensen, 25, pleaded guilty on May 13 to one count of wilfully causing injury or suffering to animals in connection to the 2024 killings.

He was scheduled to be sentenced in January.

“That’s not something that anybody wanted,” said Kristy Zamonsky, founder of Project Artemis Animal Advocates. “We were all hoping for justice through the courts.”

Read
2:00 AM CDT

Canada’s first drive-thru-only McDonald’s opens in Winnipeg

Aaron Epp 4 minute read Preview

Canada’s first drive-thru-only McDonald’s opens in Winnipeg

Aaron Epp 4 minute read Wednesday, Sep. 2, 2026

One Grimace and dozens of smiles were on display Wednesday as McDonald’s staff and supporters celebrated the grand opening of the fast-food chain’s first drive-thru-only restaurant in Canada.

Read
Wednesday, Sep. 2, 2026

Klein put on defensive as mayoral run made official

Malak Abas 7 minute read Preview

Klein put on defensive as mayoral run made official

Malak Abas 7 minute read Updated: Yesterday at 5:39 PM CDT

Kevin Klein faced a barrage of attacks from the city’s incumbent mayor and largest union as he officially entered Winnipeg’s mayoral race Thursday.

While the former city councillor and Progressive Conservative cabinet minister was registering to run at city hall, Mayor Scott Gillingham’s team sent out a news release noting Klein was one of two councillors to vote against pursuing legal action against participants in the Winnipeg police headquarters scandal.

Shortly after, Canadian Union of Public Employees Local 500 accused Klein of blaming Canada for its ongoing trade war with the U.S. and called him an “unfit” candidate who would “bend a knee to American interests” in a news release of its own.

Klein defended himself outside city hall after putting in his papers.

Read
Updated: Yesterday at 5:39 PM CDT

‘Where are they going to go?’: encampment policy blamed for homeless people sleeping outside thrift store

Scott Billeck 5 minute read Preview

‘Where are they going to go?’: encampment policy blamed for homeless people sleeping outside thrift store

Scott Billeck 5 minute read Wednesday, Sep. 2, 2026

The owner of a Portage Avenue thrift shop says the city’s encampment ban has pushed dozens of homeless people from tent communities to spaces near her store.

Susan Lockhart, who runs Just Like New to You at 635 Portage Ave., says anywhere from 25 to 50 people can be found at any given time behind the store and along the back lane stretching between Sherbrook and Furby streets.

“Where are they going to go?” she said Wednesday from her shop. “I was just here on the weekend and I couldn’t get to our back door. There were people everywhere. Mattresses.”

Earlier this week, the city reported 275 people were known to be living in 72 encampments across Winnipeg — down from 100 encampments housing about 700 people last September. The report also noted that 141 sites have been remediated since the city’s encampment policy came into effect in November.

Read
Wednesday, Sep. 2, 2026

Puzzles Palace

1 minute read Monday, Jul. 27, 2026

To solve our puzzles, please subscribe with this special offer: |