7-Eleven launches mobile checkout app

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This article was published 03/11/2021 (1434 days ago), so information in it may no longer be current.

Shopping at 7-Eleven only requires a smartphone.

The global chain’s Canadian branch launched the 7-Eleven Mobile Checkout app this week. People can avoid lines and cashiers by downloading the app and using it to scan items and pay.

The retailer is the first in the country to offer the technology at this scale, said Norman Hower, the vice-president and general manager of 7-Eleven Canada.

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“Our customers have told us that they wanted another way to shop faster and more conveniently so they can spend time on the things that matter,” Hower said in a written statement.

All 573 stores in Canada — including 54 in Manitoba — are participating in the program. There won’t be any staff layoffs, Hower wrote.

“Our store leaders and all 7-Eleven team members have been trained and (are) ready to serve customers using the new feature,” he said. “We’re also providing the same level of service in-store.”

People who don’t have the app can still pay via regular checkout.

Manitobans with the app can use Apple Pay, Google Pay or a debit or credit card to complete their online transaction. Discounts and promotions will be automatically applied.

Once finished, people will receive a confirmation QR code, which they must scan at a station before leaving the store.

The convenience store expanded its program in the United States earlier this year. More than 3,000 stores down south are on board.

Customers have used 7-Eleven’s mobile checkout more than one million times since its 2018 inception. Canada is the second market.

The company has a promotion encouraging its program’s use: currently, people who checkout via app collect 10 times the reward points, which can be used for free food and drinks, and contests, among other things.

More information is available at 7-eleven.ca/mco.

gabrielle.piche@winnipegfreepress.com