City fails to track missed waste pickups
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Hey there, time traveller!
This article was published 06/10/2017 (2980 days ago), so information in it may no longer be current.
City hall’s daily tracking of the performance of its new waste and recyclable collection contractors is failing to accurately disclose how many missed pickups have occurred this week, as the number of complaints to 311 rises.
City officials have been reporting collection crews working the west side of Winnipeg finished on time, clocked off and went home as “100 per cent completed on schedule” Tuesday and Wednesday — regardless of the number of missed pickups.
Meanwhile, tracking on the east side is more honest: for Tuesday and Wednesday, the city reported collections had not been carried out on 10 per cent of households.
Coun. Ross Eadie, whose Mynarski ward is on the west side (and includes part of the North End), said the seemingly favourable numbers for the west are the result of city hall hiring a third contractor to act as a backup in the area, concentrating on the inner-city neighbourhoods known to be problematic.
“The city knew they were going to have trouble in (some neighbourhoods) and hired a third firm for those areas alone, at least for a little while,” Eadie said.
Attention is focused on curbside collection this week as two new contractors takeover weekly collection duties: GFL Environmental Inc. has the contract for the east side; Miller Waste Systems has the contract for the west.
City officials maintain the rollout is going according to plan, as they expected some missed pickup and longer days as Miller and GFL introduced new employees and new equipment on city streets.
Miller and GFL have also brought in extra crews for the first two weeks.
City hall said its 311 information centre has reported increasing numbers of missed pickups: 151 calls on Monday, 455 on Tuesday and 569 on Wednesday.
For Monday, the city reported two per cent of households (about 667) had been missed across the city, including 152 units of a River Heights housing co-op.
For Tuesday, the city reported 10 per cent of households on the east side had not been visited at the end of the day; while on the west, “collections were completed as scheduled.” That means the crews went home on time, but no figure was provided on the number of missed pickups.
The city said there are a total of 41,716 households on Tuesday’s route (both east and west).
For Wednesday, the city again reported 10 per cent of households on the east side were not picked up at the end of the day, while the west, again, reported “collections were completed as scheduled.”
There are 42,021 households on Wednesday’s route.
aldo.santin@freepress.mb.ca