The province hiked personal care home fees for residents but none of that money is helping homes cope with the cost of the pandemic or the growing number of aging baby boomers with much greater needs, advocates say.

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The province hiked personal care home fees for residents but none of that money is helping homes cope with the cost of the pandemic or the growing number of aging baby boomers with much greater needs, advocates say.

"We don’t know where it goes," said Julie Turenne-Maynard, executive director with the Manitoba Association of Residential and Community Care Homes for the Elderly (MARCHE).

Care home fee hike

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On Aug. 1, new charges took effect for residents of Manitoba personal care facilities.

The province has increased the fee payable by long-term care residents by as much as $1,660.75 a year for some.

The charge for someone who a panel has determined is in need of a personal care home increased to $95.20 a day from $90.65 for those with a higher income. For lower-income residents, it increased to $39.40 from $38.75 per day.

Source: Manitoba Health

On Aug. 1, care home residents saw fee increases of between one and five per cent depending on their income but homes say they're not receiving it.

"We have not received a funding increase for more than 15 years," said Long Term and Continuing Care Association of Manitoba executive director Jan Legeros. "In the last two years, we've had funding reductions in the overall budget."

A provincial government spokesman said personal care homes are funded directly by regional health authorities, which decide how funding is allocated. Since the onset of COVID-19, the province "has invested record amounts in the health care system, including $280 million for safety upgrades to personal care homes," he said.

When the Pallister government was elected, it asked every facility to look for cost savings, said Turenne-Maynard. In 2017, the Winnipeg health region asked long-term care facilities to cut 0.25 per cent of their operational budget. "When you haven’t seen a funding or an inflation increase (for so many years), you don't have any more fat to cut," she said.

"Now, with the COVID-19 pandemic, there have been an incredible amount of expenditures that long-term care homes have had to absorb like PPE (personal protective equipment) and (other measures) to keep residents safe," Turenne-Maynard said.

Homes for the elderly are struggling with added COVID-19 costs including more expensive food and more expensive diapers – and there are more residents who are coming into care every year who are older and in need of more care, she said.

"The levels of acuity have increased over the years," said Turenne-Maynard. "Looking back 20 to 30 years ago, people were fairly independent and mobile and had their own cars" at their care homes, she said. "That is not the case anymore."

Residents now are more likely to be 85 and older with more complex and acute needs, living with dementia and requiring more care. "Many people need assistance with dressing, bathing and feeding... It's a totally different experience," but funding levels are the same, she said.

The pandemic has exacerbated the problem, and deaths at care homes in B.C., Ontario and Quebec exposed deeper systemic problems including a lack of funding and staff shortages. Manitoba hasn't had a deadly care home outbreak but the number of elderly baby boomers in this province is expected to grow every year until at least 2035, said Turenne-Maynard.

"This is going to keep on increasing," she said. The province determined last year an additional 1,200 long-term care beds are needed. "There needs to be a very well thought-out strategy for what is best for elder care now and in the future." And it's needed now.

"Depending on how long this pandemic lasts, we’re already finding it very difficult to manage resources within facilities," she said, noting that non-profit homes cannot run a deficit under their purchase-of-service agreements with the province.

High levels of stress, burnout and underfunding aren't attracting new workers to the sector, Turenne-Maynard said.

"There aren’t enough people looking at long-term care as a career choice."

She's holding out hope that Shared Health -- created to enable provincial planning and integration of services, improve patient care and coordinate support to regional health authorities across -- is getting input from 11 different groups on how to improve long-term care.

"It’s going to be a hard nut to crack because we've been operating in a certain fashion for so many years. It can't be changed over night."

The province is working on a new model that works for patients, health providers and communities – "and makes sure we use our resources in the right places, as efficiently as possible," the government spokesman said. The plan is to "modernize and standardize delivery of home and community care and that will enable more services to be delivered locally."

Carol Sanders

Carol Sanders
Legislature reporter

After 20 years of reporting on the growing diversity of people calling Manitoba home, Carol moved to the legislature bureau in early 2020.

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