Alert-system operator asks CRTC to consider ‘device-based geofencing’ to avoid unnecessary weather warnings

The Weather Network’s parent company wants Canada to consider changes to how it warns the public about dangerous weather after Manitobans received a landslide of emergency alerts in the midst of a massive June thunderstorm.

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The Weather Network’s parent company wants Canada to consider changes to how it warns the public about dangerous weather after Manitobans received a landslide of emergency alerts in the midst of a massive June thunderstorm.

The recommendation comes after the Canadian Radio-television and Telecommunications Commission announced in August that it would be launching an investigation into what caused some Manitobans to receive more than 15 tornado warnings in the span of several hours during the severe thunderstorm June 9. Some of those warnings were sent to people who weren’t in the area described in the warning and advised them to seek shelter.

The Pelmorex Corp, which is the parent company of the Weather Network and the operator of the national Alert Ready system, was asked to respond to a series of questions from the CRTC, as were telecom companies Telus, Bell and Rogers, about what may have caused the windfall of alerts.

MIKE SUDOMA / FREE PRESS FILES
                                Storm clouds over Highway 206 near Dugald on June 9. There were several severe weather warnings issued while storms moved across Manitoba that night.

MIKE SUDOMA / FREE PRESS FILES

Storm clouds over Highway 206 near Dugald on June 9. There were several severe weather warnings issued while storms moved across Manitoba that night.

Responses from Telus and Rogers were made public on the CRTC’s website Monday, while Pelmorex and Bell’s responses were published Tuesday.

In its response, Pelmorex pitched “device-based geofencing” as a possible long-term solution to over-alerting and geographic issues, which would broadcast the precise co-ordinates of alerts directly to phones, and the phone’s internal location data would then determine whether to display the alert, rather than do so automatically.

SUPPLIED 
A screenshot from an iPhone shows it received 16 emergency alerts during the June storm.
SUPPLIED

A screenshot from an iPhone shows it received 16 emergency alerts during the June storm.

“Distributing more (targeted) alerts is an important part of improving the overall effectiveness of the (National Public Alerting System),” the report reads. “As such, Pelmorex recommends that the Commission and the Senior Officials Responsible for Emergency Management… consider establishing a formal regulatory and policy road map mandating (device-based geofencing) deployment across Canadian wireless networks.”

The storm dumped record rainfall and caused significant flooding across southern Manitoba. Two low-severity tornadoes touched down, near Ste. Anne and Dufrost.

Pelmorex called the event “the largest volume of emergency alerts, over a six-hour period, for a single event, since the launch of wireless public alerting in Canada.”

Alert Ready received 30 complaints from the public, and were told some residents received between 15 and 30 notifications that evening. A staff member at Environment and Climate Change Canada received 26 alerts on one phone and 14 on another connected to a different network.

“Per our logs, ECCC issued frequent updates as storm trajectories evolved, at times transmitting two successive alert messages within 30 to 60 seconds,” their report, signed by Pelmorex head of alerting Martin Bélanger, reads.

“Per our logs, ECCC issued frequent updates as storm trajectories evolved, at times transmitting two successive alert messages within 30 to 60 seconds.”

The alerts, Pelmorex said, were caused by a perfect storm of issues, including multiple storms with different warnings in overlapping areas, cell site restarts due to the weather and devices switching between different networks.

Environment Canada spokesperson Brandon Clim declined to comment further on the reports, citing the ongoing investigation by the CRTC, but said the federal body’s “goal is an alert system that will effectively keep people in Canada safe during instances of life-threatening weather.”

Bell, Telus and Rogers all said they received 133 alert requests targeted to Manitoba created by Environment Canada and forwarded by Pelmorex related to the storm.

Telus is in the process of procuring its own device-based geofencing capabilities, according to its report to the CRTC.

IAN YOUNG / THE CANADIAN PRESS FILES 
The Canadian Radio-television and Telecommunications Commission launched an investigation in August into frequent emergency alerts.
IAN YOUNG / THE CANADIAN PRESS FILES

The Canadian Radio-television and Telecommunications Commission launched an investigation in August into frequent emergency alerts.

In July, Pelmorex and Environment Canada updated how it processes wireless alerts. While critical alerts are still broadcast immediately, other irrelevant updates are not sent to cell broadcasting centres.

That will make a difference in future fast-evolving weather events, Pelmorex said.

Last month, Environment Canada introduced a new thunderstorm and tornado warning system that uses “free-form polygons” to allow meteorologists to more accurately outline where a storm is headed and use that information to more accurately provide warnings.

In addition to the Weather Network, Pelmorex supplies weather maps to a number of Canadian newspapers, including the Free Press.

malak.abas@freepress.mb.ca

Malak Abas

Malak Abas
Reporter

Malak Abas is a city reporter at the Free Press. Born and raised in Winnipeg’s North End, she led the campus paper at the University of Manitoba before joining the Free Press in 2020. Read more about Malak.

Every piece of reporting Malak produces is reviewed by an editing team before it is posted online or published in print — part of the Free Press‘s tradition, since 1872, of producing reliable independent journalism. Read more about Free Press’s history and mandate, and learn how our newsroom operates.

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Updated on Tuesday, September 15, 2026 6:10 PM CDT: adds thumbnail

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