Trouble with some MPI rebate cheques
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Hey there, time traveller!
This article was published 25/02/2022 (1510 days ago), so information in it may no longer be current.
Some Manitoba drivers flush with Autopac rebate cash have discovered their cheques seem to be made of the same material as their tires — rubber.
Several Autopac insurance holders said on social media their rebate cheques had bounced.
One policy holder said they tried to use their banking app by taking a photo of the cheque.
“Two days after doing the electronic deposit from the app, I notice the deposit amount reversed with a $7 fee for ‘item returned unpaid fee,’” the person said in a post.
After going to the bank with the cheque, “the teller scanned the cheque and told me that the MPI cheque that I received was with insufficient funds for the account number printed on it.”
The person said the cheque was able to be deposited when the teller looked up MPI’s account number instead of the one printed on the cheque.
Manitoba Public Insurance has confirmed that a few cheques have been returned by financial institutions.
“As of yesterday, nearly 50 per cent of all rebate cheques distributed have successfully been deposited, said MPI communications manager Kristy Rydz.
“However, we have been made aware of a small number — .009 per cent — that have been returned due to unclear imaging upon deposit. This means an issue with the readability of the deposit information in the image taken of the cheque when it’s being deposited to a financial institution.”
Rydz said there doesn’t seem to be a problem with paper cheques.
If customers have issues with depositing their rebate cheque, they should call MPI at 204-985-7000 or toll free at 1-800-665-2410.
fpcity@freepress.mb.ca
Kevin Rollason is a general assignment reporter at the Free Press. He graduated from Western University with a Masters of Journalism in 1985 and worked at the Winnipeg Sun until 1988, when he joined the Free Press. He has served as the Free Press’s city hall and law courts reporter and has won several awards, including a National Newspaper Award. Read more about Kevin.
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